If your bank account is held with one of the biggest high street banks in the UK, chances are, you have been impacted by a seismic outage rocking the UK right now. A number of the biggest brands, including Barclays, HSBC, TSB, Lloyds, Tesco Bank, and Halifax, are suffering from a colossal outage that has left thousands of customers unable to login to online or mobile banking. HSBC is also suffering a similar issue, with customers unable to connect to the mobile banking app on iPhone and Android, or the online banking portal.
Online banking allows customers to check their balance, manage their accounts, transfer money, schedule standing orders, and make one-off payments. The outage, which started around 5pm in the UK, has left thousands unable to perform any of these day-to-day tasks. For those who need to pay rent, repay friends, or transfer the remaining balance of a holiday or house purchase – the outage is devastating.
Thousands of enraged customers have flooded social media to complain about the ongoing banking issues. Almost 3,000 people have voiced complaints about Barclays alone. A similar number of reports can be found from a number of the other banks included in the outage.
Independent website DownDetector, which tracks the performance of online applications and services by tracking complaints across social media, reveals the sheer number of web-based services impacted by the latest outage. As well as high street banks, a number of popular online services, including the PlayStation Network – which enables multiplayer games with players across the planet, AirBnB, and the Amazon website are currently offline for users.
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