British Airways creates ‘nap pods’ for passengers in need of sleep

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As BA has temporarily closed some of its lounges, the pods are now open to all lounge-eligible customers and are free of charge.

British Airways’ Director of Brand and Customer Experience, Tom Stevens, said: “We can’t wait to welcome our customers back after a very difficult year, and we’re always looking for new ideas to support our customers’ health and wellbeing pre-flight.

“In late 2019 we carried out a survey of over 100,000 lounge guests asking what they would like to see featured in our lounges.

“Sleep pods were right at the top of their list.



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