BT mail reports are on the rise today, with BT email account holders reporting issues today. Independent outage monitor Down Detector has registered a spike in BT email down reports today since around 2pm UK time. At the time of writing Down Detector UK has registered a peak of more than 1,200 reports of BT down.
While users on Twitter have also reported issues with the BT email service.
One tweeted: “@Bt_uk Hello. My BT email has been down for last 30 mins or so. I see there may others reporting this. Any idea of when it might be fixed? Thanks.”
While another posted: “@Bt_uk Hi there, unable to access my email since 13.45 today. Is there a more widespread issue.”
One added: “@Bt_uk is there a problem with Bt email”
And another wrote: “@bt_uk Is there a problem with email at the moment? Trying to log in (via the web page) and it’s just hanging and showing a blank screen.”
Among those reporting issues with the BT email service today 5 Live Breakfast presenter Nicky Campbell who tweeted: “BT e mail down?”
Issues that BT mail customers reported including being greeted with a “this site can’t be reached” error screen when they tried to access email.bt.com.
Express.co.uk has contacted BT for comment.
Responding to customers that have been experiencing issues today though, the @BT_UK Twitter said they were not aware of any major service issues.
In one tweet the account posted: “Hi Robert, sorry to hear you can’t access BT Mail. We’re not aware of any major issues at the moment. Please log out, wait a few minutes, and try again, and let us know if you’re still having the same problem.”
More to follow…
