Cabin crew secrets: Flight attendant shares how staff are trained to deal with emergencies


“There’s a medical action plan so for anything on board, say with a fire, there’s always an action plan,” detailed the flight attendant.

“So it normally can involve three of the crew on board, so in a medical situation, for instance, the first person to see the casualty would be the assessor.”

This person does CPR while the second member of staff is the “collector” who is “the person that sets up all the equipment like the defibrillator, the oxygen and all those bits.”

The third person is the “teller.”


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