Along with the warning, EE has also published images of the fake emails and login page to show customers how easy it is to be fooled. To the untrained eye, they look like the real-deal making it hard to see that it’s simply a scam.
The alert from EE was originally posted last year but customers continue to be targeted by the attack with some even confessing to falling for it.
In a recent post on Twitter, on EE users said: “Someone texted me saying they were from EE..so just clicked the link not wanting to miss a payment. I was a numpty, but they can catch you at a bad time.”
Security experts have also joined EE in warning consumers about this latest threat. Ray Walsh, Digital Privacy Expert at ProPrivacy said: “EE customers need to be aware of a phishing campaign that is successfully impersonating the mobile phone brand.
“Hackers are sending out legitimate-looking phishing emails that use the EE brand to convince users that their account is going to be suspended because of a failed payment. Always be extremely wary of any incoming emails that contain links and be sure to only ever access your online accounts in your browser to verify that you are going to the genuine service and never through a link in an email leading you to a clone website designed to steal your personal information.”
