HSBC issues emergency warning on ‘bogus’ texts – ‘do not provide any information!’

4 mins read


HSBC is unfortunately being used by cybercriminals to target unsuspecting Britons, casting the net wide on who is targeted. Britons – both HSBC and non-HSBC customers alike – have been attacked by scam text messages which appear to derive from the bank. However, the provider is fighting back to combat misinformation – protecting its customers, and their money.

Other texts simply state a payment has been attempted from a new device, which may concern people into thinking their account security is at risk.

Regardless of the technique cybercriminals are using, the outcome is likely to be the same – and equally devastating.

When Britons input their details into seemingly legitimate websites after clicking the link, these can then be harvested by fraudsters.

The process, known as “phishing”, is a simple but deceptively complex way of stealing sensitive information.

The criminals will then go on to use this information for their own gain, potentially wiping out a person’s bank account, or to commit identity fraud.

Sadly, many people have fallen victim to these kind of scams through no fault of their own, and have been parted with significant sums of money.

As such, Britons are being warned to heed the alert from HSBC and take steps to secure themselves.

All texts of this kind should be promptly deleted, and individuals should never engage with links.

If a person has already given information through this type of message, they will need to act.

Firstly, they should call their bank to inform them of the potential security breach, in efforts to attempt to block any payment.

Then, individuals are advised to reach out to Action Fraud, the national cybercrime reporting service, providing details of the scam correspondence.

Action Fraud will investigate the issue, and may go on to take action to target the scammers.

Several individuals responded via social media to receiving scam texts which claim to be from HSBC.

One said: “Don’t become a victim to these scam text messages. I received this one recently. I don’t have an HSBC account. Be aware. Don’t click links on unsolicited messages.”

A second individual penned: “Not a day goes by where I don’t get a scam email, text or phone call.  The latest is from ‘HSBC’ and I don’t even bank with them.”

While a third person mused: “Scammers are very busy these days. I don’t even have an HSBC account and I’m being bombarded with these messages.”



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