Barclays is a familiar high street name, used by an estimated 17million people right across the UK for their savings needs, alongside other financial products. However, the bank has unveiled an important update which could affect huge swathes of its customer base. The high street bank is to axe its cashback service for current account holders in a major shake-up of how it runs its services.
When using Blue Rewards, if a person earns cash rewards, these are paid into what is known as a “Rewards Wallet”.
This can be easily accessed and managed through online banking or the dedicated Barclays mobile app.
There are also additional rewards for those using other Barclays related products.
For example, those with a personal residential mortgage with the bank will get £5 a month.
Taking action on the Blue Rewards account is therefore key, particularly for those who have not signed up to online or app-based banking.
Failing to act could mean a membership is cancelled, and the funds automatically transferred into a person’s linked Barclays current account.
A Barclays spokesperson commented on the change, saying: “In view of the fact you need online banking or our app to manage your rewards wallet, we’ve decided to update our terms and conditions so that going forward, you will need to be registered with either online banking or the Barclays app in order to be eligible for Blue Rewards.
“A very small number of customers will be affected and we have support in place through our dedicated website or the Barclays Digital Eagles to help them register for either online banking or the Barclays app, which is free and straightforward.”
Express.co.uk has contacted Barclays for further insight on this matter.
